At Croft Care, we select Carers who are passionate about providing care on a daily basis.
Care Services Team
Care Services Manager
Louise Burden
I am Louise Burden and I have worked for Croft Care Services since 2009, I started as a Field Care Co-ordinator, I was then promoted to office Care Co-ordinator, which I did for many years. I also have gained many qualifications in Health and Social Care including Level 3 and all the way up to level 5 diploma.
I recently was promoted to Registered Manager of Croft Care Services. This Job is very rewarding, I enjoy being able to help and support the elderly and young adults, with their care needs. I have an open door policy where the care staff can confide in me and support them with anything they need.
I joined Croft Care Services in September 2008 as a Senior Administrator.
I have my NVQ in Business Administration and Customer Service. Now I have two administrators that work alongside myself. We all work as a team, and they are just as passionate with their approach to people’s needs as I am.
My passion is to help people so in 2010 I decided to also join the care team in the community on a part time basis and I am still enjoying doing so today this many years on.
There is nothing more rewarding than the feeling that you have made a difference to other people’s lives.
Care Services Senior Administrator
Caroline Holford
Care Services Care Co-ordinator
Ivy Gitau
My name is Ivy Gitau, and I am a Care Coordinator with a genuine passion for supporting people. I began my journey in the care sector in 2023, and very quickly discovered how much I enjoy working closely with individuals, families, and care teams.
With a background in people management, I naturally gravitated toward leadership responsibilities and was soon promoted to Care Coordinator. I love being the person who brings everything together supporting staff, ensuring high-quality care, and helping service users feel safe, understood, and valued.
I am currently studying my Level 4 and 5 qualifications in Health and Social Care Management, which has strengthened my knowledge of person-centred care, communication, safeguarding, and effective teamwork.
I take pride in being approachable, patient, and easy to talk to. Building real connections is important to me, and I always aim to create a positive experience for everyone I support.
I started in care in October 2007 as a home care support worker, I have had various roles over the years from a care worker to coordinator, I have cared for those with complex needs with tracheostomy and ventilators, I have been with Croft care since October 2022.
Care Services Care Co-ordinator
Alison Greenwood
Care Services Administrator
Grace Foster
Hi, my name is Grace, I joined Croft Care Services in June 2024, and I am really enjoying my role as Admin Apprentice.
I have my Level 2 in Business Administration, and I am now reaching the end of my course to gain my Level 3.
The favourite part of my job role is helping and directing Service Users as well as our Care Team with any queries they may have, ensuring that they receive the correct information and answers best suited for them.
The admin team and I all work as a team to ensure we all provide the best customer service.
Holme House Team
Holme House Manager
Rachel Beech
Rachel is a dedicated Care Home Manager with a passion for person-centred care and creating a supportive, high-quality environment for residents and staff. Focused on compliance, compassionate leadership, and enriching daily life.
My name is Petra, I am the Deputy Manager at Holme House Care Home, I am a fully trained Mental Health Nurse. Prior to becoming a Nurse I worked in the care setting as a care assistant working with adults with complex needs, mental health needs, dementia and cognitive impairment as well as learning and physical disabilities. Throughout my many roles I have gained an insight and understanding into the importance of valuing and offering the best person-centred care in order to help people live a meaningful and fulfilled life.
What I enjoy most about my role is knowing that I make a difference to peoples lives and their families daily.
Outside of work I am a busy mum to 2 beautiful young children, I also enjoy shopping and travelling.
Holme House Deputy Manager
Petronella
Holme House Administrator
James Aston
I have been working at Holme House for the last 7 years, since 2015. I originally started on an apprenticeship then was brought on as an Administration Assistant until I was promoted to Administrator.
I thoroughly enjoy my job and take great pride in the fact that the job that I do supports a service looking to improve the quality of life of our service users.
Croftlands Team
Croftlands Manager
Nicola Walker
Since joining the team, I have been made to feel very welcome and part of the Croftlands family. I thoroughly enjoy my role as Croftlands Manager and love getting to know the residents, families, and staff.
I have a varied employment history including criminology, administration, home care and running my own business, which I feel have all given me the skills and opportunity to be able to carry out my role here at Croftlands.
I am Wendy Lawson Deputy Manager/Clinical Lead.I have worked at Croftlands for the last 14 years. I work hard at delivering a quality service and supporting our team.
Croftlands Deputy Manager
Wendy Lawson
Croftlands Administrator
Sarah Sykes
Hey I am Sarah, I have worked here at Croftlands as an Administrator since summer 2025. My role here is incredibly varied and no two days are ever the same. My background in homeless services shaped my commitment to helping those who are vulnerable. I feel fulfilled knowing that I contribute to the behind scenes day-to-day running of the care home for all our residents and their family.
Outside of work when I am not at Croftlands I enjoy being out in nature in the woods, foraging for herbs and other ingredients to make natural homemade remedies. I follow a shamanic and spiritual path that is devoted to inner healing as well as guiding others towards connection, balance and inner transformation.
Hi, my name is Libby, I started my business admin apprenticeship here at Croftlands Care Home in September 2025. I studied business and health and social care in college and gained a merit and distinction.This is my first role in a care environment, and I am enjoying my new role, as well as learning new things every day. I am committed to my role, motivated, and eager to learn.
Croftlands Administrator
Libby Hever
The Croft Team
The Croft Manager
Annette Johnson
My name is Annette Johnson, Manager at The Croft Care Home in Normanton, I have worked for Croft Care since 2017.
I first managed the Domicillary Service before moving to become the manager at The Croft Care home.
I have had experience in care for the last 22 years which I enjoy and passionate about and love being part of the Residents Day to day lives and ensuring that they receive person centred quality service.
My Name is Kelly Dixon, Admin support for the Croft Care Home in Normanton, I have worked at Croft Care since 2001 I have worked in many different roles within the care homes and enjoy being part of the residents daily lives.
The Croft Administrator
Kelly Dixon
The Croft Administrator
Sam Churn
Hi, I’m Sam. I have worked at The Croft since June 2025. I have many years of administrative experience, but this is my first role working in the care environment.I have found there is much to learn but I am thoroughly enjoying my role.Getting to know the residents is a lovely experience and seeing them all happy is very satisfying, the care staff here are wonderful here. Working part time is also a bonus as outside of work I have three beautiful grandchildren and three cats to keep me busy.
Write a testimonial
All the testimonials are written by clients from our community. So any testimonial you see is based on a review from someone like you.
…whenever I came to visit you were all kind, friendly and helpful and I could tell mum was being well cared for by all of you…
…very professional team, great at supporting and working together in the best interest of residents…
This is to say a tremendous thank you for the care and attention you have to our mam.
I would like to thank you onbehalf of myself and my family for taking great care of my Dad in the final few weeks of his life. Thank you once again to all the team.